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Marvin Hightower Enterprises
  • Male
  • Lithonia, GA
  • United States
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Marvin Hightower Enterprises's Page

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Tell us a little about your Black Owned Business or Blog (no links or url's please) in 300 words max- we will share this on approval with our 250K network!
Marvin Hightower Enterprises provides cost-effective, customer service skills training and consultation. We are customer satisfaction advocates, passionate about helping organizations differentiate themselves by providing exceptional customer care.

While serving a cross-section of industry, our mission primarily focuses on helping small to medium size enterprises, non-profit and public sector entities leverage the competitive advantages of providing great customer service.

We partner with clients nationally to deliver customer experiences that exceed expectations. This is accomplished by providing deeper insight into our curriculum development strategies, adapting training programs to meet clients’ needs and driving greater skills retention through the use of social media and other innovative approaches.

As a result of working with Marvin Hightower Enterprises, organizations are able to concentrate resources on achieving their core mission, knowing their teams are learning customer service skills that lead to both individual and organizational success.

Marvin Hightower Enterprises….. “Because You Value Success”.
Why did you become an Entrepreneur?
I became an entrepreneur to live my values and to pursue my passion. My entrepreneurial zeal is driven by a desire to help others succeed by sharing my extensive expertise and experience. I am building an enterprise based on my core-values in an exciting discipline.
Why did you choose your business niche?
Customer service is growing as a competitive differentiator; by 2020 overtaking price and product as the key difference between brands. There are many evolving, exciting and rewarding aspects of the customer experience organizations need to understand and leverage.

A core component of my career success has been delivering exceptional customer care and satisfaction. The synergy between the customer service business niche, my passion and skill-set made the choice a logical one.
Most Exciting Life Experience?
Para-sailing in the Caribbean.
What's your Favorite Quote?
"Be strong and courageous! Do not be afraid or discouraged. For the Lord your God is with you wherever you go." Joshua 1:9
Website link: [DON'T type THE http://] Ex: YOURwebsite.com
http://marvinhightower.com
Facebook Page link: [DON'T type THE http://] Ex: facebook.com/blackfolkhotspots
http://on.fb.me/1q0nNLr
Twitter link: [DON'T type THE http://] ex: twitter.com/bfhsnetwork
http://bit.ly/1t9UF9j
Instagram Link: [DON'T type THE http://] Ex: instagram.com/bfhsnetwork
http://instagram.com/marvhight
You Tube channel link: [DON'T type THE http://] Ex: youtube.com/bfhsnetwork
http://bit.ly/1DMkylm
Periscope or LinkedIN or Google+ Profile link: [DON'T type THE http://] Ex: linkedin.com/in/ryanthodge/en
http://linkd.in/1tO5A6c
How did you discover Black Folk Hot Spots?
Twitter
What Convinced You To Join Black Folk Hot Spots #BLACKBIZ SOCIAL NETWORK COMMUNITY Today?
I am seeking to network with other minority-owned businesses for mutually beneficial initiatives.

Comment Wall (3 comments)

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At 4:06am on May 20, 2016, BFHS Network Chief Editor said…

Count your life by smiles, not tears.... Count your age by friends, not years.... Every year that passes is another stepping stone to greatness... May this day bring to you all things that make you smile.  Happy Birthday from the CEO and Family of http://facebook.com/blackfolkhotspots AND SET UP A TIME TO CHAT LIVE on #supportblackbiz TV VIA HANGOUTS FOR 15 MINUTES ABOUT YOUR BIZ: https://calendly.com/bfhsnetwork/15min #sbbtv

At 6:48pm on May 19, 2015, BFHS Network Chief Editor said…

Because time itself is like a spiral, something special happens on your birthday each year: the same energy that God invested in you at birth is present once again! Happy Birthday from the CEO and Family of http://facebook.com/blackfolkhotspots 

At 5:06pm on February 23, 2015, BFHS Network Chief Editor said…

Great you're in :) Plus a quick question...

I really appreciate you joining us at Black Folk Hot Spots aka bfhsnetwork.com, and I know you will love it when you see how easy it is for you to get more exposure for your business, events, projects and meet other awesome black business owners around the globe to network and partner with.

We built Black Folk Hot Spots to help Black Business Owners grow and gain more connections, followers and customers, and I hope that we can achieve that for you, with your help of course.

If you wouldn't mind, I'd love it if you answered one quick question: Why did you sign up and create your profile at Black Folk Hot Spots?

I'm asking because knowing what made you sign up is really helpful for us in making sure that we're delivering on what our users want. Just hit "reply" and let me know.

By the way, over the next couple of weeks, we'll be sending you a few more emails to help you deliver awesome value so your new and potential customers can find and connect with you. We'll be sharing valuable business and social media marketing tips, checking in with you and showing you how some of our other customers are using Black Folk Hot Spots to grow exposure for their businesses and events.

Thanks,
Ryan
CEO, Black Folk Hot Spots
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